Our Organization: The Eastbay Spanish Speaking Citizens Foundation, Youth and Family Services (SSCF) was incorporated as a nonprofit multi-service organization in 1965. The mission of SSCF is to help Oakland families enrich their lives, embrace their heritage, and develop as civic leaders by promoting educational enrichment and civic responsibility.

Position Overview:
Programs Assistant I This person reports to the Director of Youth Programs and the Director of Operations. The main responsibility of this person is to ensure that all SSCF customers including youth have a safe environment to operate programs and ensure the quality of information and referral services for all customers. This is a year round full time grant funded position based on availability of funding.

Duties and Responsibilities:

  • Outreaching to the general public for recruitment into youth programs;
  • Answering the phone and taking messages for all program staff;
  • Verifying photos of all youth entering the building to attend programs;
  • Greeting and Screening of all customers entering the building and assuring sign in requirements;
  • Updating the Facilities Calendar for program use on a daily basis;
  • Booking the use of facility using the room reservations form;
  • Communicating with appropriate personnel and evening custodian on a daily basis to ensure facilities are set up and reserved appropriately;
  • Providing follow up support to Program Staff as needed;
  • Disseminating program services information to the community at large;
  • Screening of youth program participants and their families for public benefits qualifications;
  • Other duties as assigned by supervisor.

Required Qualifications & Skills:

Candidates should be fluent in Spanish and English;

High school diploma, GED or working towards a GED;

Must be very organized, detail oriented with data entry and other tasks;

Should posses a strong work ethic, working efficiently and effectively;

Good knowledge of computers:
Word, Excel, Power Point and Chrome/Google;

Has some experience working with immigrant youth from racially, culturally, economically and linguistically diverse backgrounds;

Minimum of two years customer service experience;

Is personable and professional with staff , students, and adults;

Possesses good written and oral communication skills;

Must be responsible and reliable;

Clean Criminal and Driving records.

Salary, Benefits and Terms:
Status: Part time hourly position Pay Range: $15.00 - 16.

00 per hour Start/End Date:
October 2nd, 2017 through June 30, 2018

SSCF is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, color, ethnic background, religion, gender, sexual orientation, age, national origin, or disabilities.

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